Support Contracts

Regardless of your IT issues, we're there for you when you need us.

The majority of Busineses all use some sort of IT equipment - whether that is just a simple Card Processing machine, a Fax machine, all the way to having multiple servers and client workstations - they do however have one thing in common - they depend on their IT equipment.  Employing a member of IT staff to look after the equipment can be an expensive task so why not let us look after your IT. 

Our IT support contracts are extremely flexible. IT support shouldnt be a huge expense and with our contracts youll see this is the case. You can choose what you want supported from us, and for how long. You don't have to sign up to a long-term support contract, some of our contracts are term-free - others with just a 60 day rolling contract. We can also support an existing member of IT staff for a particularly busy project or long term.

Regardless of what solution you choose with us, you will benefit from our team of skilled and experienced IT engineers and IT consultants who can provide everything that a member of in-house IT staff could. You will also benefit from:

  • Unlimited use of our Remote support helpdesk - with permission we can access supported machines remotely to help staff.
  • Onsite support available when you require it
  • Fixed hourly rate, with a monthly cap so your fees will never get out of control.
  • Scheduled onsite visits to ensure any equipment is running as it should.
  • The option of paying upfront for your IT support to recieve a discount.
  • Emergency out of hours support
  • A dedicated support ticket system so we can all keep track of IT issues.

Why not give us a call on 01242 808909 and see how we can help your business.

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